Sign-It
Your Bridge to Inclusive Communication
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Problem Statement
Many people face challenges in communicating with the Deaf and Hard of Hearing community due to a lack of familiarity with Sign Language. This creates a significant barrier to effective daily interactions, leading to misunderstandings, limited social inclusivity, and difficulties in accessing essential services.
Proposed Solution
A reliable and accurate dyslexia assessment that provides meaningful insights into their learning profile.
An intuitive and easy-to-use interface that guides them through the assessment process with clarity and simplicity.
Detailed feedback on their performance in each test, highlighting strengths and areas for improvement.
Proposed Solution
A reliable and accurate dyslexia assessment that provides meaningful insights into their learning profile.
An intuitive and easy-to-use interface that guides them through the assessment process with clarity and simplicity.
Detailed feedback on their performance in each test, highlighting strengths and areas for improvement.
Process
Discover
Define
Ideate
Design
Process
Discover
Define
Ideate
Design
Product Users
The product users for Sign-It app are Deaf and Hard of Hearing individuals as well as non-signers seeking to communicate more effectively with the Deaf community.
User Interview Questions
For Non-Signers User (Normal Users)
How often do you encounter situations where effective communication with Deaf individuals using ASL becomes challenging?
Have you used any existing apps or resources to learn ASL or facilitate communication with Deaf individuals? If yes, what were the strengths and limitations of those tools?
Detailed feedback on their performance in each test, highlighting strengths and areas for improvement.
How would you envision incorporating the ASL translation app into your daily life, and what benefits do you expect it to bring to your communication with the Deaf community?
How would you rate the importance of educational content or tutorials within the app to help you grasp the basics of ASL and build your confidence in communicating with ASL users?
Can you share any ideas or suggestions on how the app could better cater to your unique communication requirements and ensure a seamless experience when interacting with Deaf or Hard of Hearing individuals?
For Deaf or Hard of Hearing User (ASL Users)
In what situations do you find it most challenging to communicate with non-signers, and how do you currently address these challenges?
What features or functionalities would you like to see in an ASL translation app that would make communication with non-signers more accessible and efficient?
How comfortable are you with the idea of using an app to aid communication with non-signers, and what specific aspects of such an app are you most interested in exploring?
Have you tried using other sign language apps or communication tools? If yes, what were the strengths and limitations of those tools, and how could this app potentially improve upon them?
Are there any specific challenges or concerns you have about using an app for ASL translation, and how could those concerns be addressed to ensure a positive user experience?
User Interview Questions
For Non-Signers User (Normal Users)
How often do you encounter situations where effective communication with Deaf individuals using ASL becomes challenging?
Have you used any existing apps or resources to learn ASL or facilitate communication with Deaf individuals? If yes, what were the strengths and limitations of those tools?
Detailed feedback on their performance in each test, highlighting strengths and areas for improvement.
How would you envision incorporating the ASL translation app into your daily life, and what benefits do you expect it to bring to your communication with the Deaf community?
How would you rate the importance of educational content or tutorials within the app to help you grasp the basics of ASL and build your confidence in communicating with ASL users?
Can you share any ideas or suggestions on how the app could better cater to your unique communication requirements and ensure a seamless experience when interacting with Deaf or Hard of Hearing individuals?
For Deaf or Hard of Hearing User (ASL Users)
In what situations do you find it most challenging to communicate with non-signers, and how do you currently address these challenges?
What features or functionalities would you like to see in an ASL translation app that would make communication with non-signers more accessible and efficient?
How comfortable are you with the idea of using an app to aid communication with non-signers, and what specific aspects of such an app are you most interested in exploring?
Have you tried using other sign language apps or communication tools? If yes, what were the strengths and limitations of those tools, and how could this app potentially improve upon them?
Are there any specific challenges or concerns you have about using an app for ASL translation, and how could those concerns be addressed to ensure a positive user experience?
Quantitative Research
I interviewed 10 users and conducted online research as well about the issue.
The user interviews encompass a diverse range of participants, including both non-signers and Deaf and Hard of Hearing users, ensuring a comprehensive evaluation of the app's usability and inclusivity.
Quantitative Research
I interviewed 10 users and conducted online research as well about the issue.
The user interviews encompass a diverse range of participants, including both non-signers and Deaf and Hard of Hearing users, ensuring a comprehensive evaluation of the app's usability and inclusivity.
User Needs
User feels that it would be better to have a comprehensive dictionary of common ASL signs for easy reference.
User’s need the app to have a intuitive interface and it should be easy to navigate.
User suggest that adding video tutorials to demonstrate how to perform certain ASL signs correctly would be beneficial.
User Needs
User feels that it would be better to have a comprehensive dictionary of common ASL signs for easy reference.
User’s need the app to have a intuitive interface and it should be easy to navigate.
User suggest that adding video tutorials to demonstrate how to perform certain ASL signs correctly would be beneficial.
Features and Functionalities
Features and Functionalities
Accurate Sign to Word & Words to Sign Translation
Comprehensive collection of commonly used Signs
Record, translate, save, share – seamless communication.
Product User Challenges
Non-signer users may struggle to understand complex sign language gestures, hindering effective communication with Deaf individuals.
Users might face difficulties navigating the app's interface or accessing desired features, affecting their overall experience and satisfaction.
Ensuring accurate translation of ASL poses to corresponding words can be challenging due to variations in signing styles and regional sign language differences.
Product User Challenges
Non-signer users may struggle to understand complex sign language gestures, hindering effective communication with Deaf individuals.
Users might face difficulties navigating the app's interface or accessing desired features, affecting their overall experience and satisfaction.
Ensuring accurate translation of ASL poses to corresponding words can be challenging due to variations in signing styles and regional sign language differences.
CompetitorAnalysis
Hand Talk
Sign Language translation platform
Features :
Enter your Sentence/word and the 3D character translates it into a Sign Language.
3D Character for better understanding of the Sign Language.
CompetitorAnalysis
Hand Talk
Sign Language translation platform
Features :
Enter your Sentence/word and the 3D character translates it into a Sign Language.
3D Character for better understanding of the Sign Language.
Unique Features
Real-time sign language to word translation, enabling seamless communication between signers and non-signers.
Access an extensive library of frequently used sign languages, empowering users with diverse linguistic expressions for enriched interactions.
Engage in interactive learning through video tutorials, mastering sign language poses effortlessly and fostering effective communication with the Deaf community.
Unique Features
Real-time sign language to word translation, enabling seamless communication between signers and non-signers.
Access an extensive library of frequently used sign languages, empowering users with diverse linguistic expressions for enriched interactions.
Engage in interactive learning through video tutorials, mastering sign language poses effortlessly and fostering effective communication with the Deaf community.
Pose Predictions
(Using Custom Machine Learning Model)
Pose Predictions
(Using Custom Machine Learning Model)
User Personas
Abhishek Mane
Software Developer
Description
Abhishek is a 30-year-old SDE working for a tech company. He is enthusiastic about creating innovative software solutions that make a positive impact on people's lives. Abhishek is always looking for ways to expand his knowledge and stay up-to-date with the latest technologies.
A day in their life
Abhishek spends his day collaborating with his development team, writing code, and attending meetings to discuss project progress. He enjoys exploring new coding frameworks and problem-solving to optimize software performance.
Pain Points
• Difficulty in understanding sign language poses during interactions with Deaf individuals.
• Struggling to find user-friendly tools to bridge the communication gap with ASL users.
• Seeking continuous improvement in the app's translation accuracy and ease of use to enhance communication experiences.
Goals
• Utilise the Sign-It app to understand sign language gestures and improve communication with ASL users.•
• Promote inclusivity in his personal and professional life by using technology to foster effective communication.
Niti Jaiswal
Speech-language pathologists
Description
Niti is a 38-year-old Speech-language pathologists who is actively involved in advocating for Deaf rights and promoting accessibility. She is a strong supporter of Deaf culture and seeks to bridge communication gaps between Deaf and hearing individuals. Niti currently uses a sign language translation app (Hand Talk) but is unsatisfied with its limitations.
A day in their life
Niti starts her day by checking messages on her phone and scheduling appointments. She often attends sign language workshops and community events, where she interacts with both Deaf and hearing participants. Throughout the day, Niti engages in patients and raises awareness about Deaf culture and accessibility.
Pain Points
• Struggling to communicate effectively with non-signing friends and family, leading to misunderstandings and barriers in interpersonal relationships.
• Existing sign language apps may not accurately capture the nuances of sign language, resulting in misinterpretations and limited expressiveness in communication.
Goals
• Find a reliable and user-friendly sign language translation app like Sign-It to facilitate effective communication with non-signers.
• Raise awareness about the importance of inclusive technology for Deaf individuals and encourage the development of more accessible communication tools.
User Personas
Abhishek Mane
Software Developer
Description
Abhishek is a 30-year-old SDE working for a tech company. He is enthusiastic about creating innovative software solutions that make a positive impact on people's lives. Abhishek is always looking for ways to expand his knowledge and stay up-to-date with the latest technologies.
A day in their life
Abhishek spends his day collaborating with his development team, writing code, and attending meetings to discuss project progress. He enjoys exploring new coding frameworks and problem-solving to optimize software performance.
Pain Points
• Difficulty in understanding sign language poses during interactions with Deaf individuals.
• Struggling to find user-friendly tools to bridge the communication gap with ASL users.
• Seeking continuous improvement in the app's translation accuracy and ease of use to enhance communication experiences.
Goals
• Utilise the Sign-It app to understand sign language gestures and improve communication with ASL users.•
• Promote inclusivity in his personal and professional life by using technology to foster effective communication.
Niti Jaiswal
Speech-language pathologists
Description
Niti is a 38-year-old Speech-language pathologists who is actively involved in advocating for Deaf rights and promoting accessibility. She is a strong supporter of Deaf culture and seeks to bridge communication gaps between Deaf and hearing individuals. Niti currently uses a sign language translation app (Hand Talk) but is unsatisfied with its limitations.
A day in their life
Niti starts her day by checking messages on her phone and scheduling appointments. She often attends sign language workshops and community events, where she interacts with both Deaf and hearing participants. Throughout the day, Niti engages in patients and raises awareness about Deaf culture and accessibility.
Pain Points
• Struggling to communicate effectively with non-signing friends and family, leading to misunderstandings and barriers in interpersonal relationships.
• Existing sign language apps may not accurately capture the nuances of sign language, resulting in misinterpretations and limited expressiveness in communication.
Goals
• Find a reliable and user-friendly sign language translation app like Sign-It to facilitate effective communication with non-signers.
• Raise awareness about the importance of inclusive technology for Deaf individuals and encourage the development of more accessible communication tools.
Empathy Map
Empathy Map
Information Architecture
Information Architecture
Important Screens
Important Screens
Design
Design